GENERAL TERMS AND CONDITIONS

Privacy:
Reports will only be sent to other parties (e.g., your GP) with your consent. For the progress of your treatment, we keep an electronic patient record (EPR) that is accessible only to the practice. No third party has access to this. Registered data is handled in accordance with the Dutch Medical Treatment Act (WGBO).

Complaints:
We do our utmost to assist you as best as possible. However, if you are not satisfied with the procedure, we will first try to resolve the issue internally. If this is not successful, you can contact the complaints committee of the Royal Dutch Society for Physical Therapy (KNGF).

Other information:
Our physiotherapists are registered both in the CKR (quality register) and BIG register (mandatory for practicing the profession) and are members of the professional association KNGF.